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Frequently asked questions
How much is USA delivery?
All orders are sent via Amazon fulfilment centers. Delivery fee is calculated at checkout like this:
Standard Delivery - 3-5 business days from dispatch
FREE over $100
$5.95 - under $100
Two Day Shipping - 2 business day from dispatch
FREE - over $100
$8.35 - under $100
One Day Shipping - 1 business day from dispatch
FREE - over $100
$13.85 - under $100
How long will my order take to send out?
We aim to dispatch all orders within 24 hours (Business days). All in stock orders are processed immediately through Amazon fulfilment centers.
Do you do gift wrapping service?
Unfortunately, we do not offer gift wrapping service at the moment. However, all of our crib sheets are packaged in a beautiful gift box ready for all your occasions.
How do you take payment?
You can pay using all major credit and debit cards by Visa, MasterCard, American Express.We use Stripe payment gateway a secure and simple system which makes buying by credit or debit card very easy!
You can also pay using Paypal and ApplePay.
What's your returns policy?
We hope you love your products, but we understand there may be times you need to return items. Returns are handled on a case by case basis so please contact us here so we can advise more.
Generally the following applies: We will gladly exchange or refund any purchase made within 30 days after you have received the item(s) excluding the return cost. The products you return must be in perfect condition - not opened, worn. used or washed and in the original packaging.
You will be responsible for the costs incurred in returning the item. We recommend using a recorded service and proof of postage as unfortunately we aren’t responsible for returns lost or damaged in transit.
Products purchased during any sale period are non-returnable but are exchangeable. Products purchased from other retailers including Amazon need to be returned to the retailer you purchased from.